Front Range Stone

Countertop Fabricator Case Study

Intro

How Front Range Stone Added Efficiency with Moraware Integrations

Front Range Stone, located in Englewood Colorado, serves the entire state and is one of Colorado’s largest and most established custom countertop and commercial surface fabricators. They design and install a wide variety of countertop products including granite, solid surface, quartz, and exotic wood for 1125 projects a year.

BUSINESS CHALLENGE

With such diverse projects, Front Range Stone works hard to make sure everything runs smoothly.

moraware stone fabricator barcode inventory system

SOLUTION

Based on a professional recommendation from Precision Countertops, Front Range Stone implemented our Home Depot Service Connect Bridge to keep customers better informed. Front Range Stone was pleased that each job entered by Home Depot flowed automatically into Moraware.

It made good business sense to then implement the Moraware Barcode Inventory System and JMAIL (automatic texts and emails to customers) so that both business process and customer service was covered. Customers were informed on every step of the project based on events tracked by Moraware.

BENEFITS

Although Front Range Stone experienced process improvement after implementing Moraware alone, they saw even more after adding on the DataBridge tools.

“They have created simple processes to track and input important information within Moraware.” In addition, company president Brad Pearce appreciates the support DataBridge provides, both pre-sale, during implementation, and ongoing. “Databridge has always been very responsive and delivered in a timely manner- on time and on budget. They continue to be responsive to needs and questions post-sale.” Pearce affirmed.

Testimonial

“DataBridge offers great solutions to support areas of Moraware that seem to be missing. We have a better connection with our customers through JMAIL, and an improved process with Home Depot.”

Brad Pearce, President of Front Range Stone