How to Submit an RMA to CipherLab

Need a repair on your RS35 or other CipherLab equipment? It’s easy to request an RMA, and we’ll monitor your inquiry to make sure you get the support you need.

All you have to do is send an email [email protected] containing:

• A brief description of the problem
• The serial number of your device

For the best service, copy [email protected] on your RMA request email so we can track your repair.

You will receive a reply email containing an RMA (Return Material Authorization) number and shipping instructions.